Tony Byers, Ph.D.

Former Director, Global Diversity & Inclusion, Starbucks

Boldly challenging the status quo and decades of diversity and inclusion practices, Dr. Tony Byers is transforming D&I from “the right thing to do” to the business imperative of our time. His presentations provide the perfect balance of “why now” and “how to” that will take your thinking on inclusion — and your organization — to the next level. Along the way, you’ll learn from the success stories of companies that have evolved beyond “doing diversity well” to leveraging inclusion as a powerful business advantage. These inclusive cultures are increasing employee creativity and productivity, developing new products and product categories, and far outpacing their peers in innovation, marketplace growth and business performance. Dr. Byers shows you how to build an inclusive culture through a breakthrough behavioral approach that overcomes biases and creates buy-in. You’ll also learn how to set in motion a multiplier effect of inclusion that more than doubles employee productivity while positively impacting every aspect of your organization.

Currently writing a book about the multiplier effects of diversity and inclusion, Dr. Byers is best known for leading and revitalizing Starbucks’ highly respected and successful D&I function and programming. As Global Director of Diversity and Inclusion, Dr. Byers developed and lead the company’s strategic direction to drive engagement, innovation and business growth. Prior to Starbucks, his impressive track record in large matrix multinational organizations included Cargill, where he led diversity programs throughout North America and a pioneering role as a transformational D&I leader at H.J. Heinz. At Heinz, he created the company’s global diversity and inclusion function from the ground up, creating and building model programs and practices.

With 20+ years working in the field, Dr. Byers brings a diverse set of experiences and thinking to his D&I practice, including work in the nonprofit and education sector, as an organizational management consultant and as an adjunct professor at the University of Minnesota, Metropolitan State University and the University of Wisconsin. He holds a Ph.D. in Human and Organizational Development and a M.A. in Organizational Systems from Fielding Graduate University in Santa Barbara, California. His doctoral thesis focused on effective strategies for building support for diversity programs among senior leaders.

Upcoming Conference Sessions Featuring Tony Byers, Ph.D.


The Habit of Inclusion: How to Build Inclusive Behaviors that Drive Innovation and Growth

Research illustrates that diversity is a contributor to innovation and business value. However, simply having diversity is not enough!  A critical component of D&I success is based on a key set of behaviors. Displaying these behaviors consistently requires developing the "habits of inclusion" that will inspire innovation, business value, and growth.

You will learn:

How the habits of inclusion promote innovation and growth
How to highlight the habits of inclusion that promote innovation
The case studies of cultures that have developed the habits of inclusion

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Content Featuring Tony Byers, Ph.D.

Keynote VideoKeynote VideoRestricted to Corporate Members

The Multiplier Effect of Inclusion

July 29, 2014 | Tony Byers

Business leaders all too often view diversity and inclusion as the “right” thing to do and not as a business imperative.  Properly managed, diversity and inclusion programs can increase engagement, creativity and business ...

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