Employee Engagement and Experience

Develop an employee experience that keeps employees invested and loyal

Employees that consistently give additional discretionary effort to their tasks can propel performance forward. It all begins with the employee experience that will keep employees invested in their work and loyal to their organization. Learn how enabling and training your employees prepares them to take on new challenges, and recognize how to identify and address low engagement and employee burnout.

Strategic HR Business Partner (sHRBP) Certification

Build credibility as an HR leader that influences, impacts and advances your business.

The most effective HR professionals today possess an entirely new set of competencies, HCI’s course builds the financial acumen and consulting skills necessary for you to have a meaningful impact on the future of the business.

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Learn More about Employee Engagement and Experience with our Top Resources


Supercharge the Employee Experience (EX) - Plan Your EX Initiatives to Advance Customer and Financial Outcomes

March 29, 2018 | Samuel Stern, Michelle Rashid

Explore the importance of using customer and employee data to provide feedback to employees about their contributions to customer experience delivery, how firms can help managers use the same data to coach employees and improve their teams' performance, and learn about new emerging ways for firms to track employee experience that help them identify opportunities to better support employees.


‘All the Feels’ Enable All the Performance, Productivity at Work

March 2, 2018 | BetterWorks | HCI

Continuous, agile performance management’s replacement of the traditional, annual review is SO 2016.

There’s no more structured process or need for employees’ nerves to shake, rattle and roll as they approach their boss’s office every 365 days, but that’s nothing new. Continuous performance management has evolved into new world of high performance that demands much more than increased frequency and leadership agility.  

Strategic HR Business Partner (sHRBP) Certification

Enroll Now: Strategic HR Business Partner Certification Program

The conversation about HR having “a seat at the table” is over. Human Resources is a critical business function, and a true HR Business Partner who serves as a skilled business advisor and leader is critical to ensuring success. Equip yourself with the skills you need to advance your business.

In-Person Classes

Orlando, FL
Mar 19-21, 2018 | 9:00AM-5:00PM EDT
Mar 26-28, 2018 | 9:00AM-5:00PM +08 (Asia/Manila)
Cincinnati, OH
Mar 26-28, 2018 | 9:00AM-5:00PM EDT
Kuala Lumpur, Malaysia
Apr 2-4, 2018 | 9:00AM-5:00PM +08 (Asia/Kuala_Lumpur)
Houston, TX
Apr 4-6, 2018 | 9:00AM-5:00PM CDT

Online Classes

Apr 23-25, 2018 | 8:45AM-5:00PM EDT
May 21-23, 2018 | 11:45AM-8:00PM EDT
Jun 4-6, 2018 | 8:45AM-5:00PM EDT
Jul 24-26, 2018 | 11:45AM-8:00PM EDT
Aug 22-24, 2018 | 8:45AM-5:00PM EDT
See full course schedule...
Strategic HR Business Partner (sHRBP) Certification

Take your career to the next level.

Build the financial acumen and consulting skills you need to influence and impact.

Learn More