The Future of Work, What Does It Mean for HR?

August 20, 2019 | HR Technology Conference | HCI
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More than ever, Artificial Intelligence (AI), big data and predictive analytics are fundamentally changing the world of work. And new tech-driven innovations — like using voice commands to trade shifts or requesting earnings instantly between pay periods — are set to change the game altogether. With so many technological developments transforming everything we do, what does it all mean for HR departments?

From countless articles to whitepapers, studies and presentations it’s obvious the future of work is a hot topic for HR leaders as they question: Will AI develop further and take jobs? How can I make my workplace more mobile? Will all work become more automated? These are all questions HR leaders need to consider and be prepared to handle when the time comes – because that time will come.

To effectively plan, build and develop for the workforce of the future it’s essential leaders better understand their employees’ changing needs and the technologies of the fourth industrial revolution.

Employee-Centric Experiences

HR leaders need to recognize that the workforce is much different than it was even five years ago, and change is likely to continue. Workers are increasingly more tech-savvy, mobile and cognizant of their work-life balance. ServiceNow’s Nin Sandhu projects “workplace and consumer experiences will be indistinguishable in the eyes of your employees.” With an employee-centric revolution, HR will need to evolve into a role designed around curating these experiences to keep employees engaged, happy and productive – anytime and anywhere. To get there, HR needs to start thinking about the future and remain open, flexible and agile. To get HR pros thinking in the direction of the next-generation workforce, Nin will be exploring futuristic use cases with attendees at the upcoming HR Technology Conference.

Future Technologies

From chat bots and automated SMS to more advanced HRIS, technology is already enabling businesses to drastically transform how they manage and engage their workforces. But what’s the next big technology that will revolutionize the industry altogether? One of the best ways to find out is to join the thousands of HR professionals at the upcoming HR Technology Conference seeking a first glance of what’s new in the industry and advice on how to determine if it’s the right fit for their organization.

But it’s not just about what’s already available that’s important. That’s why attendees will also hear directly from those working on the technology of tomorrow — it’s that type of invaluable insight that will better position HR to form effective organizational strategies that won’t be outdated quickly. R&D Heads from Cornerstone Labs, Ralf Geiser and Greg Haga, are just two of the many experts who will share their thoughts and give a sneak peek into some of the early-stage technologies they’re developing that could lead to major Human Capital Management advancements.

Automation and the Future of Work: The Golden Age of HR

During a recent interview, Ravin Jesuthasan, a recognized thought leader and HR Tech Conference closing keynoter on  the future of work, automation and Human Capital shared, “Robotics and AI will improve jobs and careers, not destroy them. The complexities of getting work done are increasing exponentially with all this automation and the democratization of work. In light of these changes, we, in HR, need to shift from being just stewards of employment and all of the things that we do to enable and support employment to becoming stewards of work. It has the potential to be the golden age of HR if we seize it.”


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